Workshop 5: Skills Standard & Assessment for Staff in the F&B Industry

‼ ️ What is the most suitable standardised operation procedure for your Restaurant?

‼ ️ How to apply them into your Restaurant, especially in HR training?

‼ ️ How to assess your staff based on their skills and way to organise an assessment session?

If you are eager to find the answers to these questions, this #RAV’s 5th Workshop is really for you.

In order to increase the quality of service as well as to maximise revenue for the restaurants, having a standardised operation procedure is a must, together with a high demand in expanding and developing more chains of the F&B businesses, Restaurant Association of Vietnam – RAV organises a workshop on “Skills Standard & Assessment for Staff in the F&B Industry”.

By attending the event, you will:

👉 Get updated on the latest Vietnamese and worldwide F&B standards

👉 Fully understand the role of standards and their application in HR training

👉 Participants experience a real assessment session of F&B

Besides, you will also get to #Q&A directly with the experts, interact and discuss with other restaurant owners. Moreover, this is a great opportunity to expand business relations and cooperation.

* Kindly note that the workshop will be in Vietnamese


Mr. Hoang Quoc Viet – General Manager of SANT Vietnam

  • 17-year experience in training, counseling, and developing human resources through domestic and international projects
  • Partner and VTOS Professional Training Director at HTS Group
  • Former Dean of the Hotel Faculty at Saigon Tourism Vocational College.
  • Master trainer at many workshops and training programs for the Hospitality & Tourism industry of Vietnam

Mr. Nguyen Hoang Anh Phi – General Manager of Thien Hong Bat Dat Hotel

  • National Assessor of F&B service
  • National Master Trainer of F&B service
  • Key Expert F&B in Assessing Project to Vinpearl 2013, 2016, 2017, 2018



  • Time: 08:30am – 12:00pm, August 25th, 2019
  • Location: Hospitality Hub, 33 Hoang Dieu St., Ward 10. Phu Nhuan District, HCMC


  • Time: 08:30am – 12:00pm, September 7th, 2019  
  • Location: To be updated

(The workshop will start exactly at 08:30am)


  • Management levels/ Head of Operation/ HR Manager/ F&B Trainer/ Owners & Investors of high-end restaurants or F&B chain
  • Others who are interested in the topic of the workshop
  • 25 – 35 pax



Normal fare: 500,000 VND

Early bird discount (until the end of Tuesday, August 20th, 2019): 350,000 VND

RAV’s members: Free

Group discount: Contact for consultation

If you have any question, please let us know.